Job Description

We are seeking a detail-oriented and professional

Lab Receptionist

to manage front desk operations at our laboratory. The ideal candidate will be responsible for greeting patients, handling inquiries, scheduling appointments, and ensuring smooth administrative support for lab operations. Strong communication, organizational skills, and the ability to maintain confidentiality are essential for this role.

Key Responsibilities:

Greet and assist patients, visitors, and healthcare providers in a friendly and professional manner. Answer and direct phone calls, providing information on lab services and procedures. Schedule and confirm patient appointments, ensuring efficient workflow. Register patients, verify insurance details, and process payments when required. Collect and input patient information accurately into the laboratory system. Coordinate with lab technicians and medical staff to ensure timely sample processing. Manage and distribute test results to patients and healthcare providers while maintaining confidentiality. Handle incoming and outgoing mail, reports, and administrative documents. Maintain a clean and organized reception and waiting area. Adhere to health and safety regulations and HIPAA compliance.

Requirements & Skills

Strong communication and customer service skills. Proficiency in Microsoft Office and medical/lab management software. Ability to handle sensitive information with confidentiality. Excellent multitasking and organizational skills. High school diploma or equivalent; additional training in medical administration is a plus.

Work Environment & Schedule:

Full-time or part-time position based on lab hours. May require weekend or evening shifts depending on lab operations.
Job Type: Full-time

Pay: ?8,430.74 - ?10,000.00 per month

Schedule:

Day shift Rotational shift
Experience:

Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person