Job Description

We are seeking a reliable and proactive Receptionist cum Telecaller to manage our front desk and perform a variety of administrative and clerical tasks. In this role, you will be the first point of contact for our company, greeting clients and visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, you will handle outbound calls to support our marketing and customer service efforts.

Responsibilities:

• Greet and welcome visitors in a courteous and professional manner
• Answer, screen, and forward incoming phone calls
• Provide accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail and deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Assist in organizing and scheduling appointments
• Perform basic clerical duties, such as photocopying, filing, and emailing
• Handle outbound calls to support marketing campaigns and customer follow-ups
• Maintain cleanliness and organization of the reception area and conference rooms
• Assist in other administrative tasks as needed

Requirements:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• High school diploma; additional certification in Office Management is a plus

Preferred Qualifications:

• Experience with customer service or telemarketing

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Jadwal:

• Day shift

Tunjangan:

• Food provided
• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• receptionist: 2 years (Required)

Language:

• English (Required)

Work Location: In person