Job Description

Key Responsibilities:

Patient and Visitor Relations:

Greet patients and visitors warmly, provide directions, and answer inquiries professionally and efficiently.

Appointment Management:

Schedule, confirm, and reschedule patient appointments, manage follow-ups, and maintain accurate appointment schedules.

Patient Registration and Information:

Register new patients, verify insurance details, and update patient records in the electronic medical records (EMR) system.

Communication and Information:

Answer phone calls, take messages, and direct calls to appropriate departments or individuals.

Administrative Support:

Handle administrative tasks such as filing, photocopying, faxing, and managing correspondence.

Billing and Payment:

Process payments, co-pays, and insurance claims accurately.

Confidentiality and HIPAA Compliance:

Maintain patient confidentiality and adhere to HIPAA regulations at all times.

Reception Area Management:

Maintain a clean, organized, and welcoming reception area.

Collaboration and Coordination:

Collaborate with healthcare providers and other departments to ensure smooth operations and meet patient needs.
Required Skills:

Strong interpersonal and communication skills. Proficiency in computer skills and electronic medical records (EMR) systems. Ability to multitask and prioritize tasks effectively. Knowledge of medical terminology and healthcare procedures. Excellent organizational and time management skills. Ability to handle sensitive information with discretion and maintain confidentiality. Customer service orientation and a positive attitude.
Additional Responsibilities:

May assist with patient check-in and check-out processes. May assist patients with completing necessary forms and documentation. May coordinate referrals and communicate with other healthcare providers.
Job Type: Full-time

Pay: ?8,086.00 - ?20,353.70 per month

Schedule:

Day shift
Work Location: In person