Job Description

We are seeking a dynamic and motivated candidate for managing our store, Sales & Client Servicing to join our team. This position is ideal for a detail-oriented professional with a passion for sales and customer service, who can effectively manage client relationships and drive sales growth.

Key Responsibilities:

Sales:

? Identify and generate new sales leads through various channels, including online research, social media, and networking.

? Conduct outbound sales calls and emails to prospective clients to introduce our products and services.

? Present and demonstrate our wedding invitation products to potential clients, highlighting key features and customization options.

? Develop and maintain a strong sales pipeline, tracking leads and opportunities in the CRM system.

? Negotiate and close sales deals, ensuring customer satisfaction and achieving sales targets.

? Handle store sales and assist walk-in customers, providing personalized service and guidance.

? Maintain the store, ensuring it is well-organized, presentable, and stocked with current product offerings.

Client Servicing:

? Serve as the main point of contact for clients, addressing inquiries and providing personalized assistance throughout the ordering process.

? Assist clients in selecting and customizing their wedding invitations&wedding stationery, ensuring their vision is brought to life.

? Coordinate with the design and production teams to ensure timely and accurate delivery of orders.

? Handle any client complaints or issues promptly and professionally, striving to resolve them to the client's satisfaction.

? Build and maintain long-term relationships with clients, encouraging repeat business and referrals.

Qualifications:

? Bachelor's degree in Business, Marketing, Communications, or a related field.

? Proven experience in sales and/or client servicing, preferably in the wedding or events industry.

? Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

? Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.

? Proficiency in CRM software and Microsoft Office Suite.

? Creative problem-solving skills and a keen eye for detail.

? Ability to work independently and as part of a team in a fast-paced environment.

? Passion for weddings and a genuine interest in helping clients create their perfect day.

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Schedule:

• Day shift

Work Location: In person