Job Description

Job Title: Receptionist

Location: Kalyan West

Job Type: Full-Time

About Us:

Infinity Inn LLP (K D Residency) is a vibrant and welcoming restaurant and bar known for its exceptional service and inviting atmosphere. We are looking for a dynamic, friendly, and professional Receptionist to join our team. This role is crucial in providing the first impression of our establishment, ensuring that every guest feels welcome and valued.

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As a Receptionist, you will be the face of Infinity Inn . You will greet and assist guests as they enter the restaurant, manage reservations, handle customer inquiries, and ensure that every guest has a pleasant and memorable experience. Your role will be pivotal in maintaining smooth operations and upholding our commitment to excellent service.

Key Responsibilities:

• Greet guests with a warm and friendly welcome, ensuring a positive first impression.
• Manage reservations, confirming bookings, and accommodating walk-ins.
• Answer phone calls, emails, and other communications promptly and professionally.
• Assist guests with menu inquiries, seating arrangements, and special requests.
• Coordinate with servers and kitchen staff to ensure timely seating and smooth guest flow.
• Maintain a clean and organized front desk area.
• Handle guest complaints or concerns with professionalism, escalating issues as necessary.
• Monitor the dining room and bar to ensure guest satisfaction.
• Assist in processing payments and handling cash transactions.
• Help with administrative tasks, such as maintaining guest logs, filing, and inventory management when needed.

Requirements:

• Previous experience as a receptionist, host, or in customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and a friendly, outgoing demeanor.
• Strong organizational skills with attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic knowledge of computer systems and reservation software.
• Ability to remain calm under pressure and handle difficult situations with tact.

If you are passionate about hospitality and enjoy working in a dynamic, high-energy environment, we would love to hear from you. Apply today and become a part of the Infinity Inn team!

Contact us : 8424802990 | 8108211001 | 8769298085 | 8767666616

Email ID: kdresidencykalyan@gmail.com & hotelinfinity207@gmail.com

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Receptionist: 1 year (Preferred)

Work Location: In person