Job Description

Answer incoming phone calls and respond to client inquiries with professionalism and clarity Book, reschedule, and manage appointments for consultations and document submissions Provide basic information on immigration services, processes, and required documents Maintain accurate client records and update appointment logs in the system Conduct follow-up calls to confirm appointments and gather missing client information Deliver exceptional customer service and maintain a courteous and helpful tone at all times Direct complex queries to the appropriate consultants or team members Assist with general administrative tasks as needed Ensure all client information is handled with strict confidentiality and compliance with privacy regulations
Job Type: Full-time

Pay: ?10,000.00 - ?14,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Overtime pay
Work Location: In person