Job Description

Key Responsibilities:Front Desk Operations:

• Welcome and direct visitors, clients, and employees in a courteous and professional manner.
• Answer and manage incoming calls, redirecting them as necessary or taking detailed messages.
• Ensure the reception area is clean, organized, and well-maintained.

Administrative Support:

• Manage calendars, appointments, and meeting room bookings.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Assist with basic administrative tasks such as data entry, filing, and photocopying.

Communication and Coordination:

• Act as a liaison between departments to facilitate communication.
• Provide accurate information to visitors and staff regarding organizational policies and procedures.

Safety and Security:

• Monitor visitor logbooks and issue visitor passes.
• Ensure compliance with security protocols by verifying identities or granting appropriate access.
• Skills and Qualifications:
• Education: High school diploma or equivalent; additional training in office management or customer service is a plus.
• Experience: Previous experience in a receptionist, front desk, or customer service role preferred.
• Skills:
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, Outlook) and other relevant software.
• Friendly demeanor with a focus on customer service.
• Ability to remain calm under pressure and handle challenging situations.

Job Type: Full-time

Pay: ?14,000.00 - ?16,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person