Job Description

Position: Receptionist

Summary: The Receptionist at VGP Heritage is the first point of contact for our guests. This role requires a warm and welcoming demeanor, exceptional organizational skills, and the ability to manage reservations, guest inquiries, and walk-ins efficiently. The ideal candidate will be an excellent communicator, capable of handling multiple tasks simultaneously while maintaining a professional and friendly atmosphere.

Key Responsibilities:

• Greet and welcome guests as they arrive at the restaurant.
• Manage reservations using the restaurant's reservation system.
• Answer phone calls and respond to guest inquiries regarding the menu, hours of operation, and general information.
• Confirm and manage reservations, including special requests and seating preferences.
• Coordinate with the waitstaff to ensure efficient seating and a smooth flow of guests.
• Maintain a clean and organized reception area.
• Handle guest complaints or concerns with patience and professionalism, escalating to the manager when necessary.
• Assist in other front-of-house duties as needed, such as seating guests, assisting with takeout orders, or supporting the waitstaff during busy periods.

Qualifications:

• High school diploma or equivalent.
• Previous experience as a receptionist, host/hostess, or in a customer service role, preferably in a restaurant setting.
• Excellent communication and interpersonal skills.
• Proficient in using reservation and point-of-sale systems.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Flexible availability, including evenings, weekends, and holidays.
• Professional appearance and demeanor..

What We Offer:

• Competitive pay and benefits.
• A positive and dynamic work environment.
• Opportunities for growth and advancement within the company.

How to Apply: Interested candidates are invited to submit their resume and a brief cover letter explaining their interest in the position to admin@musebridgesystems.com during business hours.

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

• Food provided
• Paid sick time

Compensation package:

• Yearly bonus

Shift:

• Day shift

Work setting:

• In-person

Experience:

• Front desk - Receptionist: 1 year (Required)
• total work: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person