Job Description

• Front Desk Management :
• Greet and assist visitors, clients, and employees professionally and courteously.
• Manage the reception area to ensure it is tidy, presentable, and welcoming at all times.
• Call Handling :
• Answer incoming calls promptly and professionally, directing them to the appropriate departments or individuals.
• Maintain a log of all incoming and outgoing calls.
• Visitor Management :
• Register visitors and issue visitor passes, ensuring adherence to security protocols.
• Notify employees of visitor arrivals promptly.
• Scheduling and Coordination :
• Schedule appointments, meetings, and conference room bookings as required.
• Coordinate with internal teams and external vendors for office-related activities.
• Mail and Courier Management :
• Receive, sort, and distribute incoming mail and packages.
• Handle courier dispatches and maintain records of deliveries.
• Administrative Support :
• Assist with basic administrative tasks such as filing, data entry, and document management.
• Provide support to other departments when required.
• Office Supplies Management :
• Monitor and manage office supplies inventory at the reception desk.
• Inform the administration team of any required replenishments.
• Record Maintenance :
• Maintain logs for visitor entries, call details, and other reception-related activities.
• Customer Service :
• Address queries and provide accurate information to visitors and callers about the organization.
• Escalate concerns or complaints to the appropriate personnel for resolution.
• Crisis Management :
• Act as the first point of contact during emergencies, ensuring proper communication and escalation as per protocols.
• Professionalism and Etiquette :
• Maintain a professional appearance and demeanor at all times.
• Uphold confidentiality and ensure sensitive information is handled appropriately.
• Daily Reporting :
• Submit daily reports on visitor logs, calls, and tasks completed to the reporting manager.
• Candidate Outreach :
• Call potential candidates based on job requirements and provided databases.
• Explain job roles, responsibilities, and organization details to prospective candidates.
• Interview Scheduling :
• Coordinate interview timings between candidates and the concerned departments.
• Share necessary details (e.g., date, time, location, or video call link) with candidates and ensure confirmations.
• Coordination with Recruitment Team :
• Collaborate with the recruitment team to understand job requirements and priorities.
• Provide updates on calling progress and potential challenges.

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Weekend availability

Work Location: In person