Job Description

Job title: Receptionist ( Only Females)

Location: Gandhinagar

Working Days: 6 day/ week

Roles & Responsibilities:

1.Welcome and greet customers and visitors in a warm and friendly manner as they enter the showroom.

2. Provide information about jewellery products, promotions, and services offered by the showroom.

3. Assist customers in locating items within the showroom and answer inquiries about pricing, availability, and product features.

4. Manage incoming calls, emails, and inquiries from customers, redirecting them as necessary to appropriate staff members.

5. Maintain and update customer records and databases with accurate contact information and preferences. 6. Prepare invoices, receipts, and other financial documents for customer transactions.

7. Ensure the reception area and showroom entrance are clean, organized, and presentable at all times.

8. Arrange displays of jewellery items and promotional materials in the showroom as per the guidance of showroom management.

9. Build strong relationships with repeat customers and provide personalized service to enhance their shopping experience.

10. Monitor showroom access and ensure only authorized individuals enter the premises.

11. Communicate effectively with internal teams, including sales, marketing, and operations, to relay customer feedback and service issues.

Requirements:

1. Proven work experience as a Front Desk Executive, Receptionist, or similar role, preferably in the retail or jewellery industry.

2. Excellent communication and interpersonal skills, with a customer-oriented approach.

3.Proficiency in MS Office Suite (Word, Excel, and Outlook) and familiarity with office equipment (e.g., fax machines, printers).

4. Strong organizational skills and the ability to multitask in a fast-paced environment.

5.Professional appearance and positive attitude.

6. High school diploma or equivalent qualification; additional certification in Office Management is a plus.

Additional information:

1. This position may require occasional flexibility in working hours to accommodate showroom operations, including weekends and holidays.

2. Knowledge of jewellery products, terminology, and industry trends is plus.

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

• Provident Fund

Compensation package:

• Yearly bonus

Shift:

• Day shift

Work setting:

• Office

Work Location: In person