Job Description

Designation : Receptionist / Front Office Representative

Experience : Experience: 1 to 3 years

Location : Sandhurst Road Mumbai Head Office

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As a receptionist, you will be the first point of contact for our company.

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

High school degree; additional certification in Office Management is a plus

Essential Duties and Responsibilities :

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

Answering screening and forwarding incoming phone calls

Handling queries and complaints via phone, email and general correspondence

Transferring calls as necessary

Taking and ensuring messages are passed to the appropriate staff member in time

Solid written and verbal communication skills

Keep updated incoming call / or query records in excel

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Job Type: Full-time

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Required)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person