Job Description

Looking for a Receptionist with 5+ years of experience in client relations handling HNI clients at a luxury brand company/Aviation/Hospitality Industry. They are someone who is currently living in Mumbai and can start immediately and having notice period of less than 30 days.

What's for the Candidate

• Opportunity to work in a technology-driven, product-based, luxury interior designing start-up
• Best-in-class packages
• 21 Paid Holidays & 15 public holidays
• Insurance
• Tech tools/ assets

Job Responsibilities:

• Meet & Greet clients and provide a warm and friendly environment in the center at all times
• Ensure clients feel comfortable by anticipating client needs
• Handle all handling various front desk tasks and inquiries efficiently
• Manage and monitor all administrative responsibilities such as plants & flowers setups, ambience, pantry-related, safety-related and all other housekeeping tasks
• Manage and guide all external vendors, agencies and consultants in order to execute all above mentioned tasks and address any disruptions promptly
• Responsible for records of all incoming & outgoing documents, parcels, materials and couriers at the center
• Manage housekeeping, pantry, driver, security, office boy and runner boy staff onroll as well as offroll - personnel records, attendance and leaves, ensuring accurate records are maintained on excel as well as hard files
• Demonstrate a helpful and proactive attitude and be willing to solve any problem at center which can affect the client's experience
• Act as the go-to person for all matters related to inventory. Be resourceful. Maintain a list of all contacts and places to procure office related materials, products and services
• Ensure all safety measures are followed. Ensure first aid and emergency material are readily available
• Keep a tab on current news or social situations and make management aware of anything that needs to be addressed or taken care of for safety of all employees and clients and people working at center
• Plan festivities creatively coordinating with the teams and managing budget approvals
• Give a tour of the experience center if needed

Mandatory Requirements:

• Masters'/ bachelor's/ Diploma degree
• 5 - 8 years of experience in client relations handling HNI clients at a luxury brand company (hospitality/ aviation industry
• Excellent verbal and written communication
• Interpersonal skills
• Presence of mind and Multitasking skills
• Excellent MS Office, specifically MS Excel skills
• Leadership and problem-solving skills
• Passion and dedication toward client servicing
• Must be a good listener and pay attention to detail

Eligibility Criteria:

Smart & enthusiastic professionals who are passionate about in luxury interiors industry

Job Location: Marine Drive

Job Type: Full-time

Pay: ?600,000.00 - ?700,000.00 per year

Schedule:

• Fixed shift

Work Location: In person