1 Minimum office attendance should be 95%
2 Candidate is responsible for NPS score target as per RIPL
3 Checking and monitoring the cleanliness housekeeping in all reception area/Customer
Lounge
4 Greeting to all reported customers, guiding them to wait if service advisor are busy.
s Maintaining the Service Tracker at vehicle reception of reported customer
6 Preparations of repair order bunch/ICM consultations
7 My Renault Download in customer mobile; Penetration target-35%
8 Collect Instant feedback & punch in DMS and IFC tab and take customer lounge feed back
9 Repair Order verifications
10 Additional SDR data calling
11 Sharing of reports
12 Maintaining the KPI's as per the Care 2.0 target for IFC,MYR
Job Types: Full-time, Permanent, Fresher
Pay: ?12,000.00 - ?18,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Fixed shift
• Morning shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Experience:
• Microsoft Office: 2 years (Preferred)
• Front desk - Receptionist: 2 years (Preferred)
• total work: 2 years (Preferred)
Language:
• English (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.