Job Description

1 Minimum office attendance should be 95%

2 Candidate is responsible for NPS score target as per RIPL

3 Checking and monitoring the cleanliness housekeeping in all reception area/Customer

Lounge

4 Greeting to all reported customers, guiding them to wait if service advisor are busy.

s Maintaining the Service Tracker at vehicle reception of reported customer

6 Preparations of repair order bunch/ICM consultations

7 My Renault Download in customer mobile; Penetration target-35%

8 Collect Instant feedback & punch in DMS and IFC tab and take customer lounge feed back

9 Repair Order verifications

10 Additional SDR data calling

11 Sharing of reports

12 Maintaining the KPI's as per the Care 2.0 target for IFC,MYR

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Experience:

• Microsoft Office: 2 years (Preferred)
• Front desk - Receptionist: 2 years (Preferred)
• total work: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3398481
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year