Receptionist
Job Description
COSTOMER RELATION MANAGER
A customer relationship manager (CRM) is responsible for maintaining customer satisfaction and building long-term relationships with customers. Their responsibilities include:
• Customer service: Responding to customer inquiries and complaints, and resolving issues quickly
• Customer experience: Improving the customer experience by identifying opportunities and providing feedback
• Customer data: Analyzing customer data to identify patterns and insights, and using this information to improve customer service
• Customer retention: Organizing loyalty programs and expanding the customer base
• Collaboration: Working with other departments, such as marketing, sales, and product development, to improve the customer experience
• Training: Training staff to improve service and meet customer requirements
• Marketing: Developing marketing budgets and plans, and participating in events to promote the company's products and services
• Reporting: Generating reports for management based on collected data
Job Type: Full-time
Pay: ?15,000.00 - ?30,000.00 per month
Education:
• Master's (Required)
Experience:
• total work: 1 year (Required)
• Customer relationship management: 1 year (Required)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3482410
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear