Job Description

Must fluent in English and Malayalam.

Build and maintain relationships with internal and external customers.

Monitor registration and admission standards followed by the team and submit reports as required

Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.

Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.

Handling quality related documentation and implementation. Maintain criteria related to same & the related database.

Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.

Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.

Updating new tie-ups as part of business relations.

Requirement

Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.

Regular updates to be provided to the team members.

Ensuring that the team is skilled, competent and motivated to perform its duties.

Ensure adequate manpower at all counters

Candidates with previous experience in cosmetic clinic handling has more priority.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

Experience:

• Microsoft Office: 1 year (Required)
• Front desk - Receptionist: 1 year (Required)
• total work: 2 years (Required)

Work Location: In person