• Acknowledge the customer and handle guests well.
• Customer Concern Resolution.
• Administer CSI in-dealership Survey (post card).
• Customer Satisfaction level analysis.
• Drive for Corrective and Preventive Actions.
• Monitor Customer satisfaction Trend and Top Box ratings
• Increased Customer Retention.
• Improve customer loyalty and referrals.
• Maintain high standards of house keeping.
• Assist in CRM activities.
• Maintain good relations with existing customers.
• Conduct customer events / clinics.
• Increase CSI/SSI
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Performance bonus
• Yearly bonus
Education:
• Diploma (Preferred)
Experience:
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)
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