Job Description

At Pravaayu Healthcare, were redefining Ayurveda with a result-driven, science-backed approach. Founded by Harsh Baid and Dr. Darshan Desai, we blend modern diagnostics, research-based treatments, and innovative therapies to deliver real, measurable outcomes. Our New-Age Ayurveda focuses on pain relief, mobility restoration, and long-term wellness, making Ayurveda the first choice for active, healthy living. Join us in transforming healthcarexe2x80x94where ancient wisdom meets modern science for a pain-free tomorrow. #PravaayuHealthcare #NewAgeAyurveda #ScienceOfAyurveda #PainRelief #ActiveTomorrowThe RoleYou will be responsible for :

• Welcoming, assisting and directing clients and other guests of the organisation.
• Answering all incoming calls and either redirecting them to appropriate party or handling caller inquiries wherever possible.
• Assisting in organising meetings and conference calls.
• Receiving mail and arranging dispatch.
• Ensuring the cleanliness / tidiness of the reception area and meeting rooms.
• Providing ad hoc administrative support to the team as required.
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

• You have at least 1 year experience within a Customer Service or Receptionist role, ideally within the Healthcare & Lifesciences industry.
• You have good computer skills ( MS Word, Excel, Powerpoint).
• You are service-oriented with excellent interpersonal skills.
• You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of Front desk,customer interaction,Hospital mangement,waiting room mangement and Ayurvedic
• You are a strong networker & relationship builder
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong mentor and coach who can build high performing teams

• Opening within a company with a solid track record of success
• Flexible working options
• Opportunities for career growth & development

Pravaayu Ayurveda