Receptionist (hotel Industry)

Year Daman, Daman and Diu, India

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Job Responsibilities:

Greet and welcome guests as they arrive at the hotel
Check guests in and out of the hotel, ensuring that all necessary paperwork and payments are completed accurately
Respond to guest inquiries and requests, providing information about hotel amenities, local attractions, and events
Manage and maintain guest reservations and room assignments
Coordinate with housekeeping and maintenance teams to ensure that guest rooms are ready for occupancy
Handle guest complaints and resolve issues in a timely and professional manner
Monitor and maintain the hotel\'s front desk and lobby area, ensuring that it is clean, organized, and presentable at all times
Assist with administrative tasks such as answering phones, managing mail, and filing paperwork
Maintain knowledge of hotel policies, procedures, and emergency response protocols

Job Requirements:

Any graduate with 0-1 years of experience in receptionist roles in the hotel industry
Excellent communication and interpersonal skills
Ability to handle multiple tasks and work in a fast-paced environment
Strong customer service skills and ability to handle guest inquiries and complaints
Knowledge of hotel operations, including check-in and check-out procedures
Familiarity with hotel reservation and booking systems is a plus
Ability to work flexible hours, including weekends and holidays
Professional appearance and demeanor.

Job Type: Regular / Permanent Pay: 912,000.00 - 915,000.00 per month Schedule:

Ability to commute/relocate:

Daman, Daman and Diu: Reliably commute or planning to relocate before starting work (Required)

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