Job Description

Job Sheet for Receptionist 1. Dispensing Medicine: Task: Provide prescribed medications to patients. Steps: Verify the prescription details with the patient. Check stock for the correct medication. Dispense the correct dosage and label with instructions. Instruct the patient on dosage, usage, and any precautions. Record the dispensing in the software system. 2. Handling Cash: Task: Process payments for treatments, medications, or consultations. Steps: Confirm the amount due based on the patient's bill. Accept cash, card, or digital payments. Provide a receipt to the patient. Record the transaction in the billing software. Maintain a log of daily cash transactions for auditing purposes. 3. Calling Patients: Task: Contact patients for reminders, follow-ups, or appointment confirmations. Steps: Review the appointment schedule for the day/week. Call patients to confirm or remind them about appointments. Inform patients about any changes to their appointments or follow-up visits. Record call outcomes and updates in the patient's file. 4. Assisting in Procedures: Task: Help in minor procedures or assist the doctor as needed. Steps: Prepare the procedure room by setting up instruments and materials. Ensure the patient is comfortable before the procedure. Hand over instruments to the doctor during procedures. Assist with cleaning and dressing post-procedure if needed. Maintain cleanliness and sterility in the procedure area. 5. Maintaining Stock: Task: Ensure medical supplies and medicines are always available. Steps: Regularly check inventory levels for medicines and medical supplies. Maintain a log of stock items received and used. Place orders with suppliers when stock is low. Ensure proper storage of medications and supplies according to guidelines. Conduct monthly stock audits and report discrepancies. 6. Software Entry: Task: Update patient records and financial transactions in the clinic's management software. Steps: Enter new patient information into the system. Update existing patient files with treatment details, prescriptions, and payment records. Log all financial transactions, including payments, expenses, and stock entries. Generate reports as required (daily collections, stock usage, etc.). Back up data regularly to avoid loss of information. General Responsibilities: Maintain a clean and organized reception area. Greet patients and visitors politely and direct them accordingly. Ensure the privacy and confidentiality of patient information at all times. Manage incoming calls and emails, responding or redirecting as needed. Schedule appointments and maintain the clinic's calendar. Key Skills: Good communication and organizational skills. Basic computer literacy for software use. Attention to detail for cash handling and record maintenance. Friendly and professional demeanor in patient interactions.

Job Types: Full-time, Fresher

Pay: ?7,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Evening shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Application Deadline: 27/10/2024
Expected Start Date: 21/10/2024