Job Description

We are seeking a professional and customer-focused Front Office Receptionist to join our team at our hotel in Nayapali, Bhubaneswar. The ideal candidate will have 1-3 years of experience in the hospitality industry and a passion for providing exceptional guest service.

Key Responsibilities:

- Greet and welcome guests with warmth and professionalism.

- Handle check-ins, check-outs, and reservations efficiently.

- Manage guest inquiries and provide information about hotel facilities and local attractions.

- Coordinate with other departments to ensure seamless guest experiences.

- Maintain accurate records of reservations, payments, and guest information.

- Address and resolve guest complaints promptly and professionally.

- Operate the front desk systems and manage daily reports.

Qualifications and Skills:

- Experience: 1-3 years in a similar role in the hospitality industry.

- Education: Bachelor's degree or diploma in hospitality or related field is preferred but not mandatory.

- Proficient in front desk operations and hotel management software.

- Excellent verbal and written communication skills.

- Strong interpersonal and customer service skills.

- Ability to handle multiple tasks and work in a fast-paced environment.

Benefits:

- Competitive salary based on experience.

- Stay accommodation and food provided by the hotel.

- Opportunities for professional growth in the hospitality industry.

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus Yearly bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person