Job Title Receptionist
About Organisation Craftsmanship and quality are the hallmarks of Bholasons that has been attracting customers for generations. The organisation ensures transparency from making to marketing and unparalleled customer satisfaction. Unlike other brands who indulge in mass production, we create hand crafted masterpiece every time.Job Brief We are looking for Receptionists for our retail jewellery store to provide excellent customer service to build and deepen relationships with internal and external stakeholders. Candidates possessing pleasant clear voice and excellent communication skills with an orientation towards customer service will excel in the role. A graduate degree is a must.Candidates with strong written and spoken communication skills(English and Hindi) who can manage the EPABX efficiently and effectively will stand out. You will help the CRM and administrative departments besides providing support to all departments in the organisation. You are a goaldriven proactive team player with a positive attitude and a desire to promptly service internal and external customers.Ultimately, you will ensure that callers are effectively attended and provide a positive experience to all stakeholders.Job responsibilities: Receiving calls and directing them for response to appropriate desk.Observing telephone etiquetteDoing outbound calling for various stakeholders.
Recording and escalating issues related to calls.Assisting the administrative function through the reception deskLeading the CRM programmesManaging and updating directories and contactsEnsuring safety with entry and exit controlChecking lines and reporting faultsManaging the EPABX system and being aware of its features
Taking and passing messagesTo perform any other function as decided by managementJob Type: Full-timePay: \xe2\x82\xb920,000.00 - \xe2\x82\xb925,000.00 per monthBenefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• C Block Sushant Lok 1, Gurgaon - 122002, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Front desk - Receptionist: 1 year (Required)
• total work: 1 year (Required)

Language:

• English (Required)