Job Description

Greet and Assist Visitors: Welcome guests, determine the purpose of their visit, and notify the appropriate person or department. Ensure guests are comfortable while waiting.

Answer Phone Calls: Respond to incoming calls, direct calls to appropriate departments or staff, and take messages when necessary.

Manage Appointment Scheduling: Schedule and confirm appointments, meetings, and events. Ensure meeting rooms are prepared and equipped as needed.

Maintain Front Desk Area: Keep the reception area tidy, organized, and welcoming for visitors and staff.

Handle Mail and Deliveries: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and ensure timely delivery.

Administrative Support: Provide general office support such as filing, faxing, photocopying, and scanning documents. Assist with data entry and maintaining office supplies.

Manage Office Supplies: Monitor inventory levels of office supplies, reorder as necessary, and ensure supplies are stocked and organized.

Provide Information: Respond to general inquiries about the company or office policies, and direct visitors to the appropriate departments.

Handle Customer Inquiries: Address any customer concerns or inquiries promptly, ensuring a positive customer experience.

Security and Access Control: Monitor access to the office building and ensure visitors sign in. Maintain security by following protocols.

Skills and Qualifications:

Education: High school diploma or equivalent required. A college degree or certifications in administration is a plus.

Experience: Previous experience in a receptionist or administrative role is preferred.

Communication Skills: Excellent verbal and written communication skills, with the ability to handle inquiries politely and professionally.

Organizational Skills: Ability to manage multiple tasks, prioritize duties, and stay organized.

Customer Service: Strong customer service skills, with a friendly and professional demeanor.

Tech Savvy: Proficiency in office software (Microsoft Office Suite, Google Workspace) and phone systems.

Attention to Detail: Ability to follow instructions accurately and handle tasks efficiently.

Multitasking: Ability to manage different tasks simultaneously without compromising quality.

Work Environment:

Office setting, typically during standard business hours (9 AM - 5 PM), with some flexibility depending on the company.

Some roles may require shifts or working on weekends.

Job Type: Full-time

Pay: ?8,509.22 - ?30,997.08 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person