Job Description

Key Responsibilities:

Front Desk Management:

• Greet and welcome visitors, students, and parents.
• Answer, screen, and forward incoming phone calls.
• Handle inquiries and provide accurate information about the institution.
• Maintain a tidy and presentable reception area.

Administrative Duties:

• Manage and maintain student records and files.
• Schedule appointments and meetings.
• Assist with the preparation of reports and documents.
• Handle incoming and outgoing mail and deliveries.
• Manage office supplies and place orders when necessary.

Academic Counselling:

• Provide information and guidance on academic programs, courses, and career opportunities.
• Assist students in course selection and academic planning.
• Conduct one-on-one counseling sessions with students to understand their academic goals and provide appropriate advice.
• Organize and conduct orientation sessions for new students.
• Stay updated with the institution's academic policies and procedures.

Communication and Coordination:

• Liaise with academic departments to obtain accurate information on programs and courses.
• Coordinate with faculty and staff to facilitate student support services.
• Communicate effectively with students, parents, and staff through various channels (phone, email, in-person).
• Attend guests and counsel students, convincing parents when necessary.
• Effect enrollments and achieve the monthly registration target.
• Prepare reports, generate leads, create funnels, and convert leads.
• Ensure student satisfaction with education delivery and facilities.

Data Management:

• Manage and organize data using Microsoft Excel.
• Retrieve and compile data from Google and other sources.
• Ensure accuracy and consistency of data across all platforms.

Qualifications:

• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Proficiency in Microsoft Office, especially Excel.
• Prior experience in a similar role is preferred.

Job Type: Full-time

Pay: ?8,086.00 - ?25,000.00 per month

Sif:

• Day shift

Experience:

• Microsoft Office: 1 year (Required)
• Front desk - Receptionist: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Preferred)

Work Location: In person