Job Description

Receptionist for a Gym

Position Title: Gym Receptionist

Summary:
We are looking for a dynamic and enthusiastic receptionist to join our gym team. The ideal candidate will be the face of our fitness center, providing exceptional customer service, managing the front desk, and ensuring an organized and welcoming environment for members and visitors.

Key Responsibilities:

• Greet and welcome gym members, guests, and visitors with a friendly attitude.
• Assist members with check-ins, registrations, and membership renewals.
• Handle incoming calls, emails, and inquiries; provide information about gym services, schedules, and membership options.
• Maintain cleanliness and organization of the reception and waiting areas.
• Schedule and manage bookings for personal training sessions, group classes, and other gym services.
• Process payments for memberships, classes, and merchandise.
• Monitor and update member accounts, ensuring accuracy in records and transactions.
• Assist with inventory management of gym merchandise and supplies.
• Address member concerns, feedback, or complaints professionally and escalate issues to management when necessary.
• Collaborate with the gym team to promote upcoming events, offers, or fitness programs.

Qualifications and Skills:

• High school diploma or equivalent; additional certifications in customer service or fitness-related fields are a plus.
• Previous experience in a similar role, preferably in the fitness or hospitality industry.
• Proficiency in using gym management software, Microsoft Office, or similar tools.
• Strong interpersonal and communication skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Customer-oriented mindset with a positive and approachable demeanor.
• Passion for health, fitness, and wellness is highly desirable.

Working Conditions:

• Front desk role with regular interaction with members, guests, and gym staff.
• May require evening, weekend, or holiday shifts, depending on gym hours.

Benefits:

• Competitive salary.
• Free or discounted gym membership.
• Opportunities for professional growth within the fitness industry.
• Supportive and energetic team environment.

This position is ideal for someone who loves fitness, enjoys engaging with people, and takes pride in creating a welcoming experience for gym members.

Job Type: Full-time

Pay: ?8,927.57 - ?16,300.91 per month

Schedule:

• Evening shift
• Morning shift

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person