Job Description

Job Title: Receptionist
Location: Himalaya Medical College and Hospital, Chiksi, Paliganj, Patna
Department: Administration
Employment Type: Full-Time

About Himalaya Medical College and Hospital

Himalaya Medical College and Hospital is a premier healthcare institution committed to providing quality medical education and excellent patient care. Situated in the serene environment of Chiksi, Paliganj, Patna, we aim to uphold the highest standards of healthcare services.

Position Overview

We are seeking a warm, efficient, and professional Receptionist to manage front desk operations and create a welcoming environment for patients, visitors, and staff. The Receptionist plays a vital role in delivering a positive experience to all who enter our institution, acting as the first point of contact and ensuring effective communication.

Key Responsibilities

• Greet and Welcome Visitors : Warmly greet patients, visitors, and staff as they enter the facility.
• Manage Inquiries : Address patient and visitor inquiries in person, via phone, and email, providing information on services and directing them to the appropriate department.
• Appointment Scheduling : Coordinate and schedule appointments for various departments, ensuring a smooth flow of patients.
• Patient Registration : Assist patients with the registration process, verifying details, and maintaining accurate records.
• Maintain Front Desk Area : Keep the reception area tidy and presentable, with all necessary materials available (forms, brochures, etc.).
• Administrative Support : Assist with clerical tasks such as filing, photocopying, and scanning documents as required by the administration.
• Emergency Response : Act promptly and efficiently in cases of emergency, directing patients or visitors to the appropriate emergency facilities.
• Coordination : Communicate with medical staff and departments to ensure timely and effective services for patients.

Qualifications and Skills

• Education : Minimum High School Diploma; a degree or certification in hospitality, customer service, or related field is a plus.
• Experience : Prior experience as a receptionist or in customer service, preferably in a hospital or healthcare setting.
• Technical Skills : Proficiency in MS Office Suite (Word, Excel) and experience with hospital management software is an advantage.
• Communication : Excellent verbal and written communication skills in Hindi and English.
• Customer Service : Demonstrated ability to remain calm, empathetic, and courteous in interactions with patients and visitors.
• Organizational Skills : Ability to multitask effectively and maintain accuracy under pressure.

How to Apply

Interested candidates should submit their resume along with a cover letter to hmchhospitalmanager123r@gmail.com with the subject line "Application for Receptionist Position - Himalaya Medical College and Hospital."

Join us at Himalaya Medical College and Hospital and be part of a compassionate, skilled, and dynamic team committed to delivering quality healthcare

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Schedule:

• Day shift

Experience:

• Microsoft Office: 2 years (Required)
• Front desk - Receptionist: 1 year (Required)
• total work: 2 years (Required)

Language:

• English (Required)

Work Location: In person