Telecallers are representatives who contact existing clients and prospects to generate sales. A telecaller is responsible for selling a product or service and answering customer queries over the phone. Through telecalling, your company can directly target customers.
Sales: Generate sales by making cold calls, asking for orders, and explaining the benefits of products or services Customer service: Resolve complaints, answer customer queries, and provide solutions Relationship building: Build rapport with potential clients and foster relationships with existing clients Documentation: Make reports and documentation based on conversations, and submit daily progress reports Customer information: Organize customer information within databases Market trends: Stay updated with market trends Sales targets: Meet and exceed sales targets Some skills and qualifications that are Required for telecallers include: Strong communication skills Ability to switch communication style based on social cues Knowledge of CRM software programs and telephone systems Ability to listen and solve problems Ability to cope with rejection while remaining calm Active listening skills
Job Type: Full-time
Pay: From ?6,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
Schedule:
• Day shift
Supplemental Pay:
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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