Job Description

Roles and Responsibilities

• Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded.
• Any matter which may affect the interests of organization should be brought to the attention of the Management.
• Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner
• Maintaining good relationship with customers
• Record all customer complaints / issues received and resolved by the front desk
• Maintain and update the database with information on the nature of queries and status of resolution
• Coordinate and follow-up with other internal departments
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration

Desired Candidate Profile

• The candidate should have Excellent Communication Skills and Interpersonal skills.
• Pleasant and Presentable Personality.
• Prior experience as a relationship executive in similar industry
• In depth knowledge of effective sales
• Preference will be given to those only who all are having experience in Retail Industry and in any Luxury Brand showroom.

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person