Job Description

Real Estate Telecaller

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Investor Groves Pvt Ltd


Kondapur, Telangana, India
Posted on 17 Apr, 2025

Job Details

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Skills

Telecaller

Ms excel

communication skills

RealEstate Telecaller

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Job Type

FULL-TIME

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Availability

Immediate

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Experience Level

1-6 Years

About the job

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: Real Estate Telecaller
Location: Kondapur, Hyderabad, Telangana
Onsite at Kondapur, Telangana, India
Roles and Responsibilities:Engage with potential clients over the phone to introduce real estate projects and services. Understand customer requirements and provide insights on suitable properties and offerings. Maintain strong client relations by ensuring timely follow-ups and excellent customer service. Coordinate with the sales team to facilitate a smooth handover of qualified leads. Keep accurate records of client interactions, inquiries, and feedback in the CRM system. Participate in team meetings to discuss sales goals and strategies for achieving them. Report daily, weekly, and monthly performance metrics to management. Stay updated with industry trends to effectively communicate with clients and propose competitive solutions. Manage appointment schedules and coordinate property viewings for prospective clients. Work collaboratively with colleagues to continuously improve customer satisfaction levels and sales efficiency.

Required Qualifications:Proven experience as a Telecaller, especially within the real estate sector. Excellent verbal communication and interpersonal skills. Proficiency in using Microsoft Excel for data organization and reporting. Strong ability to manage and engage with a high volume of calls effectively. Comfortable working with targets and KPIs in a fast-paced environment. Ability to build rapport with customers quickly and efficiently. Good organizational skills with attention to detail. Possession of a positive attitude and the ability to handle customer objections gracefully. Fluent in English, with proficiency in other local languages being advantageous.

Key Responsibilities:Effectively communicate via telephone to promote real estate services and maximize lead conversion. Utilize communication skills to persuade potential clients and handle queries efficiently. Ensure consistent customer interactions that align with company standards for service quality. Analyze customer needs and provide tailored solutions to increase engagement and closure rates. Schedule appointments and coordinate with property representatives to assist in client familiarization. Input and update accurate client information into the company's CRM system. Participate in training sessions and keep updated with new telecalling techniques and market trends. Network with industry contacts to gather insights and proactively identify business opportunities. * Respond promptly to customer inquiries to uphold the company's reputation for reliability and responsiveness.