Job Description

About the Role:
We are looking for Customer Relationship Executive (CRE) who will act as the first point of contact for customers interested in CIDCO homes. The position requires handling inquiries, resolving application-related issues, and coordinating with sales and operations teams.

Responsibilities:

- Act as the first point of contact for customers interested in CIDCO homes.

- Provide detailed information about CIDCO housing schemes, locations, and the application process.

- Assist customers in filling out online application forms and ensuring that required documents are submitted correctly.

- Handle customer inquiries and resolve any issues related to the application process, including grievances post-launch.

- Coordinate with the sales and operations team for smooth execution of the customer interaction process.

- Support field activities within the designated cluster, requiring quick mobility on two-wheelers for in-person customer interactions.

- Maintain accurate customer records and regularly update the system with new customer information and follow-ups.

Qualifications and Requirements

- Graduate in any discipline.

- Proficiency in Marathi and English (spoken and written).

- Must own a two-wheeler for quick movement between locations within the cluster.

- Ability to work in rotational shifts with a formal dress code.

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Are you fluent in speaking Marathi and confident in communicating with customers?
• Do you have experience in Real Estate Sales ?
• Where do you stay in Navi Mumbai ?

Work Location: In person