Job Description

Role

Department Consumer Banking -Risk Control Unit - RA Manager Fraud Investigation


Location Mumbai /South Region


Number of Positions 2


Position Grade M3/M4



• Identification and assessment of risks to customers and products.
• Investigation and root cause analysis for Fraud and Process violation cases
• Ensure that new tracks and ideas are initiated for analysis and control across Pan India for RA RCU.
• Risk and fraud prevention analysis.
• Processing of Urgent Requirements Assigned by Senior Management on Fraud Cases.
• To identify process gaps by analyzing alert fraud trends and recommend steps to mitigate potential risks.
• Identify and recommend new ways to save cost and time by streamlining processes.
• Involvement in digitization projects, including giving requirements until projects go live in productions.
• Liasioning with the police and other Law Enforcement Agencies in cases of fraud reported and Filling of FIR/Complaint
Research, consolidate, analyze, and prepare reports on fraud trends and local competitions.
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• Teamwork and vendor management skills.
• Good problem-solving skills, good communication, and good presentation skills.
• Graduate with good academics.
• Should be well versed in the technical knowledge of advanced Excel and analysis. Power Point and Word.
• Fraud analysis and compliance knowledge
• Experience in handling the investigation and conclusion of fraud cases.
• Liaison with police and law enforcement agencies
• Minimum 2 -3 years of experience in the retail asset team.