s- Quick Service Restaurant (QSR) Manager (Food Chain / Food Outlet- Operations Manager)Job location: Pune ( willingness to Travel to other Cities Pune, Mumbai ) Experience: Min 4 to 5 years of experience in any Restaurant Chain / Food Chain / Food Outlet Operations Management. Skills required: Leadership Skills, Operations Skills, Management Skills of Food Operations, Customer Service Orientation, Knowledge of standards for food hygiene, Quick Service Handling Skills for Food / Beverages outlet operationsOnly Male Candidates Key Responsibilities: 1. Operational Management
Daily Operations: Oversee the day-to-day operations of the outlet to ensure smooth functioning.
Inventory Management: Monitor stock levels, order supplies, and manage inventory to prevent shortages and minimize waste.
Health and Safety Compliance: Ensure adherence to health, safety, and sanitation standards to maintain a safe environment for employees and customers.
Equipment Maintenance: Ensure all equipment and dining equipment are in working order and schedule maintenance as needed.
2. Customer Service
Customer Experience: Ensure a high standard of customer service, addressing complaints and resolving issues promptly.
Quality Control: Maintain food quality and presentation to meet brand standards.
Speed of Service: Monitor and improve service times to meet customer expectations for quick service.
3. Staff Management
Hiring and Training: Recruit, hire, and train staff to provide efficient service and uphold quality standards.
Scheduling: Create staff schedules to ensure adequate coverage during peak and off-peak hours.
4. Financial Oversight
Budget Management: Develop and manage the restaurant\xe2\x80\x99s budget to control costs and maximize profitability.
Sales Analysis: Monitor sales performance, analyze trends, and implement strategies to boost revenue.
Cash Handling: Ensure proper cash handling procedures are followed, including deposits, register reconciliations, and financial reporting.
5. Marketing and Promotions
Promotional Activities: Plan and execute promotional campaigns to attract customers and increase sales.
Community Engagement: Build relationships with the local community and participate in events to promote the restaurant.
6. Compliance and Reporting
Regulatory Compliance: Ensure compliance with all relevant laws and regulations, including labor laws, health codes, and safety regulations.
7. Strategic Planning
Goal Setting: Set operational goals and develop strategies to achieve them.
Market Analysis: Analyze the competitive landscape and market trends to identify opportunities for improvement.
8. Vendor Relations
Supplier Management: Build and maintain relationships with suppliers to ensure the timely delivery of quality ingredients and supplies.
Contract Negotiations: Negotiate contracts and pricing with vendors to optimize costs.
9. Technology Utilization
Technology Integration: Implement and manage new technologies to improve operational efficiency and customer experience.
10. Crisis Management
Problem-Solving: Address and resolve unforeseen issues, such as equipment malfunctions, supply shortages, or staffing emergencies.
Emergency Preparedness: Develop and implement emergency procedures to handle crises effectively.
Desirable Candidates:
Candidates from Food Chain / Restaurant Chain / Food Outlet Sales and Operations, will be highly preferred.
Candidates who worked in any Food chain outlet with good operational knowledge for handling of multi outlet operations, FMCG food / beverages outlets are preferred.
Must have good knowledge about the Pune Market areas, potential sales strategies for food selling operations.
Attractive Salary & Perks, as per the Experience & suitability.Immediate joiners will be highly preferred. Job Types: Full-time, Permanent Pay: \xe2\x82\xb935,000.00 - \xe2\x82\xb945,000.00 per month Schedule:
Day shift
Education:
Bachelor\'s (Preferred)
Experience:
Restaurant management: 4 years (Preferred)
Food Chain Restaurant Operations Handling: 4 years (Preferred)
Language:
Hindi, Marathi, English (Preferred)
Willingness to travel:
75% (Preferred)
Work Location: In person Expected Start Date: 20/06/2024
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