Query Management Service Desk |7 To 9 Years | Kolkata

Year Kolkata, West Bengal, India

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Strong process knowledge in workforce administration/Employee data administration.
Strong project management skills applied in a business/corporate environment.
Experience in managing multiple design project.
Strong client management and team management skills.
Experience of managing employee life cycle activities like personal/job/pay changes, HR documentation, New hire/onboarding, transfers, leave & absences, promotions, relocations, separations, etc.
System data entry experience (SAP, Oracle HCM, Taleo, SuccessFactors, etc.)
Handle employee requests according to the project deadlines - Handle complex problems raised by client and provide solution.
Handle client communication and client Reporting.

Primary Skill

Secondary Skill

Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members.
Strong process knowledge in workforce administration/Employee data administration.

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