Job Description

Description:Quality Manager is responsible for overseeing and improving the quality management processes within the organization. This role involves developing and implementing quality control procedures, managing quality assurance teams, and ensuring compliance with industry standards and regulations. The Quality Manager will work closely with various departments to drive quality improvements, address quality issues, and maintain high standards of product or service excellence.Requirements:

• Overall 12+ years of experience with a minimum of 6 - 7 years of experience in quality management or a related field.
• Proven track record of managing quality assurance and control processes.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in quality management systems and tools.
• Knowledge on ISO standards and other relevant quality standards.
• Strong leadership and team management skills, with experience in leading quality teams and driving a culture of quality within the organization.
• Ability to mentor and train team members on quality standards and best practices.
• Experience in managing customer complaints and driving improvements based on customer feedback.
• Strong project management skills, including the ability to plan, execute, and oversee quality improvement projects.
• Ability to manage multiple priorities and deliver results within specified timeframes.

Job Responsibilities:

• We are seeking a dedicated and detail-oriented Quality Manager to join our dynamic team.
• Successful candidate will assist the delivery team in overseeing and implementing quality assurance processes, ensuring that our products and services meet all necessary requirements before they reach the consumer. This role is crucial for maintaining our companys reputation for high-quality products and services.
• Assist in the development, implementation, and management of quality control systems. Monitor and analyze quality performance.
• Ensure compliance with national and international standards and legislation.
• Identify areas for process improvement, conduct root cause analysis, and implement corrective actions.
• Train staff on quality assurance procedures and best practices.
• Participate in internal and external audits, preparing necessary documentation and implementing recommendations.
• Maintain detailed documentation of quality activities, findings, and corrective actions.
• Manage customer complaints and feedback, working to resolve issues promptly and efficiently.
• Work closely with other departments to integrate quality standards across the company.
• Prepare and present reports on quality metrics, performance, and improvement initiatives.

What We OfferExciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

GlobalLogic