Job Description

• To ensure development and appropriate implementation of Quality & Food Safety guidelines & compliance to Quality Assurance & Food Safety standards, thus establishing robust quality operations and systems.

Implement Quality Monitoring & improvement plan from Raw Materials to Finished Goods, review quality and food safety incidents and provide corrective and preventive actions.
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Roles & Responsibilities



• Maintain QMS (Quality Monitoring Scheme) for Raw Materials process materials, process aids, chemicals, Packing materials and finished goods as per BIS and FSSAI standards.
• Compliance of all products & packing as per Bunge Specifications and Standards
• Ensure the Quality & Food Safety Management system in place ( ISO9001, FSSC 22000, Kosher, Halal ). Maintain the processes, records, internal audits, external audits.
• PCRO and packing give away control(by giving daily feed back to manufacturing team)
• Ensuring Calibration of equipments and standardization of chemicals.
• Conducting Ring Test between quality officers /plants to ensure repeatability and reproducibility
• Ensure the quality of Raw Materials & Packing Materials by conducting regular supplier audits. Supplier ratings on regular basis and share the feedback to procurement team.
• Making and circulating quality reports to inform manufacturing team about quality defects for immediate correction.
• Rework analysis and reduction.
• Conducting HACCP/ studies and ensure the food safety systems in the organisation.
• Handling of customer/consumer complaints
• Implementing and monitoring GLP, GMP, & Safety systems in Lab
• Technical support to Product and Packing R & D for testing, trials, etc.
• Evaluation of 2P/3P samples on regular basis with feedback to relevant team
• Ensure to follow legal metrology ( printing, weights in packs, calibration & stamping on weights and balance )
• Ensure to follow the process of sample testing as per FSSAI requirements for water, oils, fats, etc.
• Coordinate with Regulatory bodies like FSSAI, Weights & measures, AGMARK,etc.
• Manager the workforce in QA lab.
• Finalize the department budget, ensure adherence to department budgets and minimize operating costs and overheads operational
• Ensure the system of new product /new machine start up with risk assessment ( Quality & FS ) with actions.
• Respond to critical quality complaints from customers, evaluate effectiveness of corrective actions taken for critical market complaints and ensure that complaints are closed in a timely manner
• Conduct root cause analysis of the quality related issues/incidents and ensure required countermeasures
• Allocate work to subordinates, nominate for training as per guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency.
• Participate in the identification of training and development initiatives for all subordinates



Key Performance Indicators (KPIs)

• QFS levels implementation
• Reduction of customer/consumer complaints
• Internal/External/customer - completion successfully
• % Reduction in Cost of Poor Quality
• Number of vendor quality audits
• Completion of training man hours for the team (for critical skills)
• % Cost savings achieved through process improvements



Work Experience

• Minimum of 8+ years of related experience in Edible oils/Bakery Fats/Process industries in Quality Assurance, ISO systems.



Qualifications

• First Class in B.E /B.Tech. Chemical engineering / M.Sc Chemistry



SKILLS

• Communication Skills -good written and oral communication skills
• Problem Solving ability
• Team Management and leadership
• Needs to Travel within the country for Auditing, Vendor rating, sourcing, exchange of information, meetings and workshops
• Complete knowledge of FSSAI/Legal metrology/AGMARK
• Quality & Food Safety Management System
• Computer Skills - Must have experience with Microsoft Office programs
• Knowledge of manufacturing process and internal practices
• Knowledge of Quality and Process control Tools
• 5S/Kaizens