Job Description

Career Area: Manufacturing:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you\'re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Quality EngineerLocation: Chennai, India
Relocation Assistance AvailableRole Definition:
The Caterpillar Large Power Systems Division is seeking a Quality Engineer who will focus on supporting our quality and warranty processes for the division. This role makes an impact by ensuring warranty results are aligned to forecasts, that claims are valid and accurate and supporting our service engineering teams as they investigate product issues that may require engineering intervention. The role also has a unique opportunity to support the development and maintenance of visualization tools such as Tableau and Microsoft power apps used in the day to day operations of analyzing and reviewing quality and warranty data.Key Responsibilities Include:

• Execute multiple daily, weekly and monthly processes in support of warranty analysis and reporting
• Develop monthly reports and present information to key stakeholders
• Support the maintenance, usage and development of auxiliary tools such as Power BI, Tableau and Power apps to support warranty analysis and investigative tasks
• Collaborate with product service engineers to address warranty issues
• Interact with global warranty team to recommend warranty debits/rejections

Requirements:
- Bachelor\'s degree in a data science or data analytics background or equivalent experience
- Demonstrated experience with Microsoft power apps
- Strong knowledge of data modeling techniques, including data mining and
statistical analysis methods
- Proficiency in data visualization tools and techniques
- Experience with SQL and other databases for querying and extracting data
- Strong analytical and problem-solving skills
- Ability to work collaboratively in a team environment
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to manage multiple projects
simultaneouslySkill Descriptors
Customer Focus: Level Working Knowledge
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Data Gathering & Analysis: Level Working Knowledge
Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.Service Excellence: Level Basic Understanding
Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.Consulting: Level Working Knowledge
Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.Effective Communications: Level Working Knowledge
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Problem Solving: Level Working Knowledge
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Relationship Management: Level Working Knowledge
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Technical Excellence: Level Working Knowledge
Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Relocation is available for this position.Posting Dates: May 16, 2024 - May 22, 2024Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Join our .

Caterpillar