Job Description

1

Process formulation, implementation and NABH Accreditation

? Consults with administrative and medical staff managers, department heads, and critical committees as appropriate to finalize and advance the NABH goals.

? Assesses institutional/departmental readiness and identifies strategies to achieve goals as directed by the Patient Safety and Quality Manager.

? Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient-centeredness, staff vitality, process efficiency and waste reduction, and safe and reliable patient care.

? Develop processes, systems and procedures for the upcoming departments during the hospital commissioning phase. Developing policies, procedures and manuals based on NABH standards.

? Identification of gaps, develop action plan of the hospital and monitor compliance

? Coordinating with the project team for infrastructural requirements for departments based on NABH.

? Coordinating with head office for revision of forms and formats as per the services available and customizing them as per the need of the hospital.

? Consult & collaborate with physicians, nursing staff, and other departments and improve services to patients as appropriate to finalize and advance the NABH goals

? Provide training to medical staff, patients, and housekeeping staff based on the NABH standards

? Designing committees, mock drill teams.

? Formulating, implementing and supervising infection prevention program and risk management program

? Coordinates the improvement activities for successful accrediting, licensing, and certification surveys. 2

Coordination of Committee meetings

? Infection Control Committee

? Safety Committee

? Purchase Committee

? Quality Committee

? Pharmacotherapeutic Committee

? Ensure meeting calendars are made. Review Minutes of Committee Meetings.

Objective

Responsible for contributing to hospital-wide and departmental quality initiatives based on NABH standards. Should promote Quality Improvement in all the process and procedures of the hospital and share reports. Key Responsibilities

3

Audits & Quality projects

? Carry out routine audits of clinical areas/departments

? Provide feedback to departments

? Support and implement quality projects

? Coordination for closure of Non conformities

? To support the hospital in the management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety. 4

Quality Indicators

? Designing, formulating, and implementing quality indicators based on the NABH standards.

? To support the development, periodic review and improvement of clinical indicators 5

Discipline & Communication

? To demonstrate professional & courteous behavior to patient & co-workers ?

? To be well groomed, punctual & adhere to company policies and practices.

Job Types: Full-time, Permanent

Pay: From ?35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person