Quality Assurance SpecialistTechnical Support Trivandrum, KeralaDescriptionIt's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 75% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way.We are looking for a Quality Assurance Specialist to join our support team located in Trivandrum, reporting to the senior manager of Quality Assurance. In this role, you will play a crucial role in collaborating with teams to ensure the highest standards of quality in our technical support center. You will provide valuable feedback, support best practices, and facilitate continuous improvement across various teams. This involves conducting a variety of checks, ranging from basic assessments to follow-ups on implemented changes, identifying training needs, and getting acquainted with AI tooling, which will enable new ways to coach on quality.You are the ideal candidate if you take initiative and are a natural team player who works seamlessly with others to achieve common goals.What you'll do:
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