:We are seeking an individual to support the Customer Experience team in Credit Bureau Operations. This important role will work closely with the Credit Bureau Operations Dispute and Furnishing leaders and Customer Service management to understand and execute an established program as outlined in the Charter objectives.Job Summary:As a Quality Analyst within the Credit Bureau Operations team, you will be responsible for performing root cause reviews to enhance customer experience and ensure compliance with internal policies, procedures, and reporting guidelines. You will work closely with various levels of management, provide process overviews, and develop recommendations to strengthen internal controls and improve operational efficiency. Your role will be critical in ensuring accurate credit reporting and in identifying and resolving issues in a timely manner.Job responsibilities
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