Quality Analyst
Job Description
About Position:
Developing objectives for the call centre\xe2\x80\x99s day-to-day activities
Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
Collecting and analyzing call-centre statistics (sales rates, costs, customer service metrics etc.) Requirements:
\xc3\x97 Proven sales experience is preferred.
\xc3\x97 Well-presented and a good work ethics.
\xc3\x97 Has excellent problem-solving skills.
\xc3\x97 Demonstrates strong customer service skills.
\xc3\x97 Possesses excellent organizational skills.
\xc3\x97 Strong negotiation and communication skills.
\xc3\x97 Excellent written and verbal communication skills especially email communication.
\xc3\x97 Working knowledge of computer, such as MS Office. Education and Professional qualifications: Any bachelor\xe2\x80\x99s degree. Job Types: Full-time, Permanent, Fresher Salary: 30,000.00 - 40,000.00 per month Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
- Performance bonus
- Bachelor\'s (Preferred)
- Sales: 1 year (Preferred)
- Airoli, Navi Mumbai, Maharashtra (Required)
- Airoli, Navi Mumbai, Maharashtra: Relocate before starting work (Required)
+91 9219988448
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Job Detail
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Job IdJD3213814
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAiroli, Navi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear