Job Description

### Job Information


Industry


IT Services Work Experience


5+ years Salary


10 K+ City


Bangalore North State/Province


Karnataka Country


India Zip/Postal Code


560024 ###


About Globals:

Globals has drastically grown from a small home office to a globally recognized enterprise offering world-class quality solutions on Cybersecurity, Cyberwarfare, ERP Systems, AI and Enterprise Application Development for various industries including Defence, Education, Government, Financial Services and Transport Industries. Globals has enabled its customers to be game-changers in their industry through its disruptive and innovative solutions.


Globals is certified as a "Great Place to Work" organization for its laudable work culture that helpsits team members manage work-life, have dedicated hours to upskill and reskill themselves and most important to ensure that the projects that they are working on are always unique, challenging their status quo every time. Our unique work culture has made us one of the world's fastest-growing technology companies as recognized and featured by The Economist.


Our excellence in technical stewardship and service-offering expertise has facilitated our clients ranging from individual entrepreneurs to Fortune Global 500 - to explore new business opportunities, reduce their operational costs significantly and boost their revenues. Today, Globals enjoys a strong position in the industry as a high-performing leader through its technology innovation and remarkable domain expertise. Globals is a CMMI Level 3 certified company. About the role:


We are seeking an experienced and detail-oriented Quality Management System (QMS) Administrator with 7 to 8 years of experience, specializing in ISO 9001:2015 standards. The QMS Administrator will be responsible for ensuring the effectiveness of our Quality Management System, driving continuous improvement, and maintaining compliance with industry standards and regulatory requirements### Requirements

QMS Implementation and Maintenance:

• Lead the development, implementation, and maintenance of the QMS in accordance with ISO 9001:2015 standards.
• Ensure all QMS documentation, including policies, procedures, and work instructions, are current and reflect best practices.

Documentation Control:

• Oversee the document control process, ensuring all documents are reviewed, approved, and distributed appropriately.
• Maintain comprehensive records of document changes and manage the removal of obsolete documents from circulation.

Training and Development:

• Develop and deliver training programs to educate employees on QMS processes and ISO 9001:2015 requirements.
• Serve as a subject matter expert on QMS and provide ongoing support and guidance to staff.



Continuous Improvement:

• Promote a culture of continuous improvement by facilitating problem-solving and root cause analysis activities.
• Analyze QMS performance metrics and lead initiatives to drive process improvements.



Risk Management:

• Identify and assess risks related to quality management and implement effective risk mitigation strategies.
• Monitor the effectiveness of risk management activities and update risk assessments as necessary.



Customer Focus:

• Ensure customer requirements and feedback are integrated into the QMS.
• Address customer complaints promptly and implement corrective actions to prevent recurrence.



Management Review:

• Prepare detailed reports and presentations for management review meetings.
• Provide insights and recommendations to senior management based on QMS performance data and audit results.

Qualifications:

• Education: Bachelor's degree in computer engineering related fields.
• Experience: 7 to 8 years of experience in quality management, with a strong focus on ISO 9001:2015 standards.
• Certification: ISO 9001:2015 Lead Auditor certification is preferred.
• Knowledge of Quality Standards: In-depth understanding of ISO 9001:2015 and other relevant quality standards.
• Analytical Skills: Proven ability to analyze data and metrics to identify trends and drive improvements.
• Attention to Detail: Ensures accuracy and thoroughness in documentation and processes.
• Communication Skills: Excellent communication skills to train employees, interact with auditors, and report to management.
• Problem-Solving Skills: Strong problem-solving skills to address quality issues and implement corrective actions.
• Project Management: Demonstrated ability to manage projects and coordinate multiple tasks and responsibilities.

Preferred Skills:

• Experience with quality management software tools.
• Familiarity with risk management principles and techniques.
• Expert level knowledge in tools like Notion, MS Word, MS Visio, MS PowerPoint etc.
• Six Sigma or Lean Manufacturing certification is a plus.
• Proven track record of implementing successful quality initiatives that drive business results