Job Description

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Description

Summary: The Quality Assurance Processor will be reviewing personal lines inspections for consistency, content and quality. The QA Processor will support continuous improvement by participating in QA process team efforts, as well as calibration training and development with field inspection teams.

Essential Duties and Responsibilities:

Review inspection photographs to ensure they meet quality requirements and capture all necessary elements and pre-determined characteristics of the property Review hazards and conditions for each inspection to confirm they reflect conditions photographed for the subject property and are selected in accordance with the client guidelines Review the RCT/replacement cost forms for each inspection to confirm the property characteristics reflect those shown in the subject property photographs Review the sketch/dwelling diagram to confirm it matches the footprint of the property inspected When necessary, will utilize various public data sources to verify property information When necessary, will correspond in writing with field inspectors regarding concerns, errors, or deficiencies on specific individual report Portrays a positive image of Insurance Risk Services with clients, inspectors, and internal staff by demonstrating high business standards, ethics, and integrity Ensure optimum performance of the organization by recommending ways to improve productivity, increase effectiveness, and reduce costs Act within the scope of authority to ensure Insurance Risk Services' objectives, guidelines, policies, and practices are maintained Actively participate in training sessions and utilize knowledge gained to progressively increase quality and productivity

Required Skills/Abilities

Excellent verbal and written communication skills Ability to work independently with minimal direction Highly motivated and detail-oriented with strong analytical skills Strong attention to detail and organization skills are necessary Ability to meet established deadlines while maintaining high quality Proficient with Microsoft Office Suite or related software. Creative and Visual or interior designer preferred. Other duties as assigned. ###

Key Responsibilities

Required Skills/Abilities

Excellent verbal and written communication skills Ability to work independently with minimal direction Highly motivated and detail-oriented with strong analytical skills Strong attention to detail and organization skills are necessary Ability to meet established deadlines while maintaining high quality Proficient with Microsoft Office Suite or related software. Creative and Visual or interior designer preferred. Other duties as assigned. ###

Skills, Knowledge & Expertise

Summary: The Quality Assurance Processor will be reviewing personal lines inspections for consistency, content and quality. The QA Processor will support continuous improvement by participating in QA process team efforts, as well as calibration training and development with field inspection teams.

Essential Duties and Responsibilities:

Review inspection photographs to ensure they meet quality requirements and capture all necessary elements and pre-determined characteristics of the property Review hazards and conditions for each inspection to confirm they reflect conditions photographed for the subject property and are selected in accordance with the client guidelines Review the RCT/replacement cost forms for each inspection to confirm the property characteristics reflect those shown in the subject property photographs Review the sketch/dwelling diagram to confirm it matches the footprint of the property inspected When necessary, will utilize various public data sources to verify property information When necessary, will correspond in writing with field inspectors regarding concerns, errors, or deficiencies on specific individual report Portrays a positive image of Insurance Risk Services with clients, inspectors, and internal staff by demonstrating high business standards, ethics, and integrity Ensure optimum performance of the organization by recommending ways to improve productivity, increase effectiveness, and reduce costs Act within the scope of authority to ensure Insurance Risk Services' objectives, guidelines, policies, and practices are maintained Actively participate in training sessions and utilize knowledge gained to progressively increase quality and productivity

Required Skills/Abilities

Excellent verbal and written communication skills Ability to work independently with minimal direction Highly motivated and detail-oriented with strong analytical skills Strong attention to detail and organization skills are necessary Ability to meet established deadlines while maintaining high quality Proficient with Microsoft Office Suite or related software. Creative and Visual or interior designer preferred. Other duties as assigned. ###

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.



We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.



Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.