Job Description

OverviewWe are seeking a QA Engineer to join our growing team!Position OverviewCommunity Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.Responsibilities & QualificationsPosition SummaryAs a QA Engineer, you will be a key player in ensuring the quality and reliability of our products. You will be responsible for designing and executing comprehensive test plans, identifying defects, and collaborating with cross-functional teams to deliver high-quality software. This role requires a deep understanding of manual testing practices and the ability to work with various testing tools and methodologies. Your expertise will be critical in driving quality assurance processes and contributing to the overall improvement of our QA practices.A Day in the Life

• Test Planning & Execution: Lead the design, development, and execution of detailed test plans and test cases based on product requirements, user stories, and acceptance criteria.

• Manual Testing: Perform thorough manual testing across different environments (e.g., web, mobile, APIs) to ensure all functionalities meet the desired specifications.

• Defect Management: Identify, document, and track defects using Jira, ensuring that issues are resolved in a timely manner. Collaborate closely with developers to troubleshoot and resolve defects.

• Requirement Traceability: Ensure full traceability of test cases back to the original requirements, ensuring that all requirements are covered and validated. Maintain and update traceability matrices to track the status of requirements throughout the testing lifecycle.

• Regression Testing: Execute regression tests to verify that existing functionalities remain unaffected by new code changes.

• Collaboration & Communication: Work closely with product managers, developers, and other stakeholders to ensure that all requirements are met and that there is clear communication throughout the development lifecycle.

• Test Reporting: Provide detailed test reports and metrics to stakeholders, offering insights into the quality of the product and any potential risks.

• Continuous Improvement: Stay updated on the latest industry trends, tools, and best practices in software quality assurance. Recommend and implement improvements to current QA processes and tools.

• Test Automation Support: While the primary focus is on manual testing, support and collaborate with the automation team, particularly in integrating MABL into the testing process. This includes providing test scenarios and validating automated test results.

• Performance Testing: Utilize tools such as JMeter to conduct performance testing, identifying bottlenecks and potential areas of improvement in the system's scalability and performance.

We would love to chat if you have...

• Bachelors degree in computer science, Information Technology, or an equivalent degree.

• 3+ years of experience in software quality assurance with a strong focus on manual testing and inclination to learn new technologies.

• Strong understanding of software testing methodologies, tools, and processes.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Proficiency in defect tracking tools (e.g., JIRA).

• Excellent analytical and problem-solving skills.

• Strong attention to detail and the ability to work independently.

• Excellent verbal and written communication skills.

• Good to have knowledge of MABL, JMeter and new AI capabilities in testing .

• Good to have knowledge of web technologies such as HTML, CSS, JavaScript, jQuery.

Fraudulent Job Posting Alert: Community Brands has recently become aware of fraudulent job postings on various social media and recruiting websites purporting to offer employment at our company. These job postings do not originate from Community Brands. If you encounter a job posting or receive an email claiming to offer employment with Community Brands, please contact Community Brands directly at to confirm its validity. Do not click any links, share personal identifying information (e.g., your social security number or scans of a photo ID), or send money in response to any such offer before verifying the originators identity. For more on protecting yourself from fraud, visit from the Federal Trade Commission (FTC). If you believe you were a victim, contact local authorities or file a complaint with the FTC .Total RewardsWhy work here?Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Planned Paid Time Off
• Purpose-Driven Culture
• Work-Life Balance

• Passionate About Community Involvement
• Company Paid Parental Leave

All persons hired will be required to:

• Verify their identity,
• Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and

• Complete any required employment eligibility verification form upon hire.

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