This role requires a proactive, detail-oriented individual capable of multitasking, strong communication, and stakeholder management skills to drive the Expansion Workstream\'s growth effectively.
Responsibilities
Sales Coordination: Collaborate with the Sales team to track partner Onboarding and Final Sales Out, ensuring seamless processes and efficiency.
Stakeholder Collaboration: Liaise with Internal Stakeholders (Marketing, TM, Product) to ensure the timely delivery of defined objectives and outcomes.
Agency Coordination: Work closely with External Agencies to plan, budget, and execute various Expansion activities.
Strategic Partner Engagement: Engage with Strategic Partners aligned with the Expansion Workstream, such as Aggregators, Microfinance institutions, etc., fostering mutually beneficial relationships.
Query Handling & resolution: Address queries from sales teams and partners regarding Expansion requirements promptly and effectively.
Financial Management: Manage Budgeting, PO coordination, and raise requests as required for Expansion initiatives.
Weekly Expansion Cadence: Drive and lead weekly meetings to track Expansion progress and ensure alignment with goals.
Data Management and Analysis: Collate, analyze, and present data to derive insights crucial for strategic decision-making in Expansion efforts.
Category Collaboration: Collaborate with different product categories (PC, Print, Accessories) on aspects like margin, demos, product schemes, etc., optimizing Expansion strategies.
ISP Management: Provide feedback, insights, and inputs at the Head Office level for Improvement Service Providers.
Training Alignment: Work with the Training team to align Partner and ESF training needs, ensuring competency for Expansion.
Institutional Tie-Ups:Establish partnerships with Schools, Colleges, and other institutes to facilitate Expansion initiatives.
Service Optimization:Collaborate with the Service team to ensure seamless service delivery in Expansion cities and MFI Projects.
Program Development:Develop and manage programs such as Assured Buy Back and Referral Programs specifically designed for Expansion Cities.
Escalation Management:Manage and address escalations effectively, ensuring resolution and improvement in processes.
Proficient with Dashboarding and Data visualization
Proficient with tools like Excel, Power Point and Power BI
Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in sales, business development, Business Analytics, or a related field.
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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