Job Description

We are urgently hiring for the dedicated Public Relation Officer or to join our team at Uttaranchal Dental & Medical Research Institute, Dehradun

Qualification - MHA Master in Social Work / Social Welfare

Experience - 1 to 3 years

For more info call on - 7901941343 or drop your cv @ vinay@udmri.in

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• Answers incoming Calls & Emails in a professional and courteous manner,.
• Management and resolve patient complaints and queries related to Doctors, Hospital & services we are providing on call or through Email.
• Assist patient by informing the procedure to be followed to proceed further.
• Monitor automated systems for placing collect calls and intervene for a callers needing assistance.. .
• To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.
• Review and follow-up on patient accounts in a timely manner.
• Enter and update correct patient data into the computer data bases.
• To be involved in quality Assurance / Quality control activities.
• To perform all the jobs as may be assigned.
• Participation in Continuous Quality Improvement.
• Comply with company policy and procedures and pertinent laws or regulations.

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?35,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person