Job Description

This position is for a leading hospital in Thiruvananthapuram

: PRO and Counsellor for Eye Care Hospital

Position: Public Relations Officer (PRO) and Counsellor

Location: Thiruvananthapuram

Job Type: Full-Time

Experience Required: Minimum 2 years in related fields

Education: Graduate (preferably MSW degree holder, but not mandatory)

Job Overview:

We are seeking a highly intelligent and articulate individual, preferably a lady, to join our esteemed eye care hospital as a Public Relations Officer (PRO) who will also serve as a counselor. The ideal candidate should possess excellent communication skills and have a strong understanding of medical terms, especially in eye care. She will act as the interface between the hospital and external parties, and play a pivotal role in organizing and driving eye check-up camps.

Key Responsibilities:

Public Relations Duties:

Serve as the primary contact for media inquiries and external communications.

Build and maintain relationships with local community groups, media representatives, and other external parties.

Coordinate and manage public events, press conferences, and other public appearances.

Develop and distribute press releases, promotional materials, and other communication documents.

Counselling Duties:

Conduct pre-operative and post-operative counselling for patients and their families.

Provide empathetic and supportive counselling to patients, addressing their concerns and guiding them through the treatment process.

Assist patients in understanding their treatment options and the importance of follow-up care.

Convert potential patients into customers through effective counselling and communication.

Event Coordination:

Organize and manage eye check-up camps and other community outreach programs.

Collaborate with internal teams to ensure smooth execution of events and activities.

Promote and raise awareness about the hospital's services through various channels.

Customer Interaction:

Empathize with customers and their bystanders, providing them with the necessary support and information.

Address patient queries and concerns promptly and professionally.

Ensure a positive and reassuring experience for all patients and visitors.

Qualifications:

Graduate degree (preferably in Social Work, but not mandatory).

Minimum of 2 years of experience in public relations, counselling, or related fields.

Excellent communication and interpersonal skills.

Strong understanding of medical terminology, especially related to eye care.

Ability to empathize with patients and their families.

Experience in organizing and managing events and community programs.

Proficiency in using communication and office software.

Preferred Skills:

Knowledge of eye care and related medical terms.

Experience in healthcare or hospital settings.

Strong organizational and multitasking abilities.

Ability to work independently as well as part of a team.

Benefits:

Competitive salary and benefits package.

Opportunity to make a meaningful impact in the community.

Supportive and dynamic work environment.

If you are a compassionate, intelligent, and articulate professional with a passion for eye care and community service, we encourage you to apply for this rewarding position.

To Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position

Job Types: Full-time, Permanent

Pay: Up to ?25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• total work: 2 years (Required)

Work Location: In person

Expected Start Date: 27/07/2024