Job Description

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world\'s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers\' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today\'s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner. At NCR Voyix, we know digital has completely changed how brands compete. To differentiate and win more business, having a digital-first mindset is key-even for physical locations-it\'s the way to meet consumers in every moment and transform transactions into meaningful interactions. Shaping the future for more than 138 years, NCR Voyix is the world\'s enterprise technology leader for restaurants and retailers. The #1 global POS software provider for retail and hospitality, we create software, hardware and services that run the enterprise from back office to the front end and everything in between for our clients. Digital first but not digital only, we\'re positioned to help our clients bridge their digital and physical operations-helping them connect with consumers anytime, anywhere and streamline their business so they can differentiate, compete, and win in our evolving digital world. Headquartered in midtown Atlanta, Ga., NCR Voyix has over 22,000 employees and does business in 141 countries. Position Summary; We are looking for a technically savvy Subject Matter Expert who possesses a strong drive for results. Duties for this position will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and maximize customer satisfaction. The correct candidate should be able to provide insights on client-to-business interactions, improve customer experience through product support, handle customer requests and address customer concerns. Successful candidates must be able to communicate clearly and effectively, possess specialized knowledge in a retail point of sale environment, be self-motivated and be a fast learner. Subject Matter Expert is the main focal point between the customer and the company! Basic Qualifications Bachelor\'s Degree in Computer Science, Computer Engineering or Management Information System or relevant field. Experience in technical post-sales/support engineering, consulting, and/or other customer facing role consulting on, delivering technical products or services. Experience in Internet technologies, standards and protocols, including SQL, scripts, Web architecture and design, xml and json formatting. Thorough understanding and experience in retail solutions. Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus. Strong written and verbal communication skills, including the ability to effectively present technical and business-related subjects to all audiences. Desired Qualifications Technical programming background, Web Services experience a plus Experience with hosting or developing Internet delivered applications, managed security services, enterprise and data center networks Strong problem-solving and creative thinking Being capable to manage workflow, build relationships, ask questions, flexible, positive and accept changes are critical to achieve professional success in this job position. EEO Statement Integrated into our shared values is NCR Voyix\'s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

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