- Property Manager About Pinch The last decade and a half has been dedicated to the rise of convenience in every way. Organisations, one after the other, have created products and services which make the life of customers convenient.
Yet the pain, pressure and stress of the modern world has not really reduced, leave aside going away. At Pinch, our dream is to transform the physical environment of a family and help them create space for the truly important things, allowing them to focus on themselves and their mental well-being to build a meaningful life, filled with purpose and joy. We wish to build a home management system, which not only does the daily chores, seamlessly and effortlessly, but also pre-empts the needs of our customers, enhances their lifestyle in every aspect while giving them the peace of mind to focus on achieving more in life. From full housekeeping to a quick tidy up or a dog walk, Pinch is available for the families all the time. We work as an extension of our customers\xe2\x80\x99 family and bring to the table what is best for them. With our monthly plan, we combine services such as housekeeping, maintenance, food & nutrition management, grocery resupply, laundry management, etc. tailored to the unique needs of each family.
On top, a dedicated Lifestyle Manager helps them with any miscellaneous home requests, from decorating home with fresh flowers to arranging a repairman for the broken washing machine, to planning details of the next holiday, taking care of children or the elderly. Basically, anything and everything our customers and their families would need to live a comfortable, convenient, healthy, and guilt-free, inspired life. How will we do it? There are three fundamental aspects of our business model which will help deliver this life-transforming service: \xe2\x97\x8f Lifestyle Manager : Armed with irrefutable professional attention, prompt service, strict quality controls and effective anticipation of needs, our dedicated lifestyle team helps customers in a variety of things. Be it sending flowers on birthdays, reminders for paying bills on time, and even recommending the latest home products. Our team of lifestyle managers are mapped to each family, do all the research, analysis and short list the best products and service experience for the customers. \xe2\x97\x8f Trained Professionals : Offering a much more professional service than domestic helpers, with
Pinch, customers are served by a team of home specialists who will handle all the housework, chores and running around. If they already have a helper, we will have them trained by us to maximise their potential and effectiveness. \xe2\x97\x8f Technology : We take the hassle out of home management. Customers are given constant home and personal management advice, reminders and nudges, where the back-end system incorporates an algorithm that remembers preferences and generates instructions to meet our customers\xe2\x80\x99 home goals. Our services will be available across the below categories: \xe2\x97\x8f Trained Manpower
\xe2\x97\x8f Housekeeping & Maintenance
\xe2\x97\x8f Food & Wellness
\xe2\x97\x8f Concierge & Experiences The organisation has six brands in its portfolio that attempt to provide services in these categories. \xe2\x97\x8f Pinch (www.thepinchlife.com) \xe2\x80\x93 Comprehensive home management
\xe2\x97\x8f CARE CREW (www.carecrew.in) \xe2\x80\x93 Domestic manpower & training
\xe2\x97\x8f 1 To Zee (www.1tozee.com) \xe2\x80\x93 Daycare & child care services
\xe2\x97\x8f Well Served (www.wellserved.in) \xe2\x80\x93 Home-style food kitchen & delivery
\xe2\x97\x8f bo - Bowls and Wraps
\xe2\x97\x8f Firebrick - https://firebrick.thepinchlife.com/ Boutique Residencies Property. Pinch has 4 broad customer segments, for each of which we are looking to hire Partnerships
Managers: \xe2\x97\x8f Individuals & Families
\xe2\x97\x8f Landlords & Second Home-Owners
\xe2\x97\x8f Developers & RWAs
\xe2\x97\x8f Corporates Who are we looking for? \xe2\x97\x8f Passionate about the cause the company is working towards
\xe2\x97\x8f Excited about wanting to work in a start-up
\xe2\x97\x8f Self-motivated & loves taking initiative
\xe2\x97\x8f Growth mindset, focussed on improving business outcomes
\xe2\x97\x8f Able to hustle, willing to get his/her hands dirty
\xe2\x97\x8f Embraces ambiguity & uncertainty
\xe2\x97\x8f Focused on problem-solving, has a solution-oriented mindset
\xe2\x97\x8f Loves to come up with new ideas, loves putting ideas into execution
\xe2\x97\x8f Excellent team player, can work very well with cross-functional stakeholders
\xe2\x97\x8f Ability to multitask on multiple moving items simultaneously
\xe2\x97\x8f Enormous attention to detail
\xe2\x97\x8f Excellent communication skills - verbal, written, presentation Roles and responsibilities for Property Manager. We are seeking a proactive and customer-focused Property Services Coordinator to join our team in
DLF Phase 1, Gurgaon. The ideal candidate will play a crucial role in ensuring the smooth operation of our property\'s services, including managing 11 rooms and providing exceptional front desk and concierge services. If you are a motivated individual with excellent communication and organisational skills, and you thrive in a dynamic environment, we invite you to apply for this exciting opportunity. \xe2\x97\x8f Greet and assist residents and visitors warmly and promptly.
\xe2\x97\x8f Handle inquiries, requests, and complaints professionally.
\xe2\x97\x8f Coordinate guest check-ins and check-outs efficiently.
\xe2\x97\x8f Oversee 11 room operations, including cleaning and maintenance.
\xe2\x97\x8f Ensure well-prepared rooms for incoming residents.
\xe2\x97\x8f Collaborate with housekeeping and maintenance for seamless operations.
\xe2\x97\x8f Act as the main point of contact for residents and vendors.
\xe2\x97\x8f Maintain accurate records of interactions and bookings.
\xe2\x97\x8f Utilise tools like Google Workspace and ChatGPT for streamlined communication.
\xe2\x97\x8f Manage scheduling, appointments, and inventory.
\xe2\x97\x8f Assist with record-keeping and budget tracking.
\xe2\x97\x8f Utilise digital tools for efficient task management.
\xe2\x97\x8f Seek feedback and implement improvements.
\xe2\x97\x8f Create a welcoming atmosphere for all occupants. Qualifications: \xe2\x97\x8f High school diploma or equivalent; hospitality certification a plus.
\xe2\x97\x8f Previous front desk, concierge, or property management experience preferred.
\xe2\x97\x8f Strong communication skills, both written and verbal.
\xe2\x97\x8f Excellent organisational skills and attention to detail.
\xe2\x97\x8f Customer-centric mindset with a positive attitude.
\xe2\x97\x8f Ability to multitask, prioritise, and work well in a team. Working Hours: \xe2\x97\x8f 6 days a week, 10 hours per day (schedule may vary). Job Type: Full-time Salary: 30,000.00 - 50,000.00 per month Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental pay types:

• Joining bonus

Experience:

• total work: 2 years (Required)

Ability to Commute:

• Gurgaon, Haryana (Required)

Ability to Relocate:

• Gurgaon, Haryana: Relocate before starting work (Required)

Work Location: In person Speak with the employer
+91 8586878714
Expected Start Date: 01/03/2024