Job Description

Why this job mattersAt BT, we know there is untapped potential/value in the vast amount of data available to us. It is fair to say that we\'ve some of the richest and most exciting data about customers, products and services, network operations, processes and the list goes on. As we look to unleash the power of data for reactive and proactive insights and interventions, we are looking for astute and collaborative people that will help us in this journey safely and radically.As a Programme Manager, you will be at the forefront of our transformation, part of a matrixed, skilled team to realize our data-driven and emerging technology initiatives. Your strategic insights and project management acumen will help guide our organization to significant milestones, enabling us to stay ahead in a dynamic market.Your role is crucial in defining BT's direction as you will oversee the successful deployment of data-centric and new tech projects, ensuring they are in line with our strategic goals. This is a chance to leave a profound mark, fostering innovations that will elevate our organization to new levels, establishing new benchmarks in the industry, and delivering outstanding value to our stakeholders.What you\'ll be doing

• Collaborate with executive leadership to understand and support the vision, goals, and strategy for data programme management that aligns with overarching business objectives.
• Ensure strict adherence to the established roadmap for data programme management, monitoring key milestones, timelines, and resource allocation to meet strategic objectives.
• Facilitate Programme Management 101 with cross-functional teams, maintaining compliance with risk, data governance, and data quality policies, while ensuring the reusability and ethical standards of our data models.
• Focus on understanding business cases, risk management, and dependencies, with a strong capability to identify and communicate obstacles to maintain project momentum.
• Actively monitor project progress against the roadmap, identify any deviations, and coordinate with the necessary parties to implement corrective actions to keep projects aligned with the roadmap.
• Cultivate and strengthen relationships with both internal and external stakeholders, ensuring effective communication and consistent expectations throughout the project's duration.
• Regularly report to key stakeholders on project status, outcomes, and upcoming milestones as per the roadmap.
• Verify that all data programme management activities are in compliance with relevant laws, regulations, and ethical standards.
• Champion ethical practices in data management and the responsible use of data as outlined in the roadmap.
• Utilize established performance metrics to track the effectiveness and impact of data programme management projects, ensuring they align with the roadmap.
• Compile and present reports to senior management as required, detailing project adherence to the roadmap, successes, challenges, and recommendations for continuous improvement.

What we are looking for from you

• Adaptability: Embrace collaborative work and continuous improvement. Foster their adoption to achieve optimal outcomes for the customer.
• Goal-Oriented: Identify strategies to navigate challenges and reach ambitious objectives.
• Financial Awareness: Utilize financial knowledge for the effective financial oversight of projects or work areas. Understand and apply basic financial concepts relevant to the role.
• Problem-Solving Skills: Investigate and solve issues by collecting necessary information, forming and testing hypotheses, identifying root causes, and implementing suitable solutions.
• Effective Communication: Convey ideas and information appropriately for the context, ensuring clarity and comprehension for the audience. Present well-reasoned arguments to persuade and influence decisions, maintaining professionalism throughout.
• Program Management Expertise: Demonstrate a track record of successful program management, particularly in monitoring progress and managing RAID (Risks, Assumptions, Issues, and Dependencies) items effectively.

Our leadership standardsLooking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.About usBT is part of BT Group, along with EE, Openreach, and Plusnet.Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.We value diversity and celebrate difference. \'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.\'We all stick to the same values: Personal, Simple, and Brilliant. From day one, you\'ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won\'t be alone: we\'ll be there with help and support, learning and development.This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.DON\'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn\'t align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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