Job Description

Job description

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

The Opportunity:

HSBC Clearing Operations are currently implementing a programme to build a robust and scalable capability in ETD and OTC Clearing (OTC Derivatives traded through Exchanges). This includes but is not limited to:-

• Implementation of next generation ETD middle-office technology solution and its associated operational workflows (CV

Tradeclear) * Tactical & Strategic ETD and OTC Clearing workflow solutions to enable House & Client business for new products and services launched by the CCPs

• Monitor and delivery of Mandatory and Maintenance Change as required by the Industry
• Further delivery of regulatory and business driven change on multiple Technology platforms (eg. ION XTP, FIS Intellimatch, Calypso)
• To this end we require a Project Manager/Business Analyst to join the DCS Operations Strategy and Change Team to take responsibility for the delivery of Technology & Business workflow solutions to support the ETD and OTC Clearing.
• This role will require thorough analysis of existing processes and flows, plus operational implementation, working with various areas of HSBC Technology, Front Office and Global BAU teams in Operations and, where applicable, external vendors and Exchange/Clearing Houses.
• There will also be the need to undertake, where necessary, process reengineering activities such as the implementation of a \xe2\x80\x98Follow The Sun\xe2\x80\x99 global procedural model, whereby the day to day operational tasks are handled at optimal efficiency by leveraging HSBC\xe2\x80\x99s Global operating model.
• There are currently several parallel projects to be managed in this space, so the successful candidate will be required to act independently and with flexibility; multi-tasking but still ensuring strong attention to detail, in line with HSBC project and control standards.
• Ensuring that all analysis is performed to a high standard and in accordance with HSBC project governance principles (Change Framework)
• Engaging with all internal project stakeholders to ensure requirements are met cost effectively while safeguarding ongoing investment into strategic vendor solutions.
• Ensuring that all project documentation is produced to the highest quality, on time and with appropriate sign-offs obtained.
• Working closely with colleagues in BAU Operations, Technology and the Business to ensure that processes are implemented appropriately & in accordance with stakeholder expectations and regulatory / compliance protocols

What you\xe2\x80\x99ll do:

Principal Accountabilities:Key activities and decision making areas

Impact on the Business

• Project Management of key strategic project including all documentation, testing, post implementation review and stakeholder sign off
• BA responsibilities - production of business analysis documentation, liaison with Subject Matter Experts to define current and planned business flows, prioritisation of developments and liaison with multiple stakeholders

Typical KPIs and Targets

• Projects delivered on time and to budget, key milestones met, stakeholder requirements met and issues managed
• Stakeholders sign off requirements and testing on time & change is successfully delivered into BAU
• Adaptability to flex the deliverables and timelines in accordance with defining and evolving priorities

Customers / Stakeholders

• Global Markets Business \xe2\x80\x93 Derivatives Clearing Services Front Office
• Global Markets Operations (ETD and OTC), IT teams, Compliance, Finance, Procurement, Network Management
• External vendors and Exchanges

Typical KPIs and Targets

• Positive feedback from stakeholders through day-to-day interaction & management
• Appropriate response time from vendors on specifications, quotes and deliverables
• Measurably closing the gaps between vendor product and HSBC requirement
• Projects managed to time and budget

Leadership & Teamwork

• To work effectively within the global Strategy and Change team and build effective relationships with the Ops Line team, Front Office and IT counterparts
• Ability to work with staff at all levels; to work with SMEs but also present to Senior Management
• Support the relationship with key vendors to ensure effective delivery

Typical KPIs and Targets

• Effective contribution to the global change programme in response to client needs
• Evidence of a high standard of project management in projects, including standard of project documentation evidenced by appropriate turnaround times for requirements sign off and specification documents from vendors.
• Evidence of presenting cases to senior audiences

Operational Effectiveness & Control

• Strong relationship building skills \xe2\x80\x93 to build and maintain effective relationships with both internal stakeholders and external vendors
• Ability to own and deliver projects from inception to post-delivery review
• Global perspective
• Strong Change management skills gained through at least 2 years dedicated change experience preferably in a similar environment
• Good understanding of regulatory and commercial environment
• Excellent communication, escalation and issue management skills
• Derivatives and Futures knowledge is preferred though not essential

Typical KPIs and Targets

• Strong analysis and root cause determination of issues and clear solution identification
• Strong stakeholder buy-in and engagement
• Project delivery \xe2\x80\x93 on time and to budget
• Full benefits realisation for each component
• Flexibility in an environment of changing priorities
• Increased global consistency of process, tools, procedures and controls.
• Sound RoI on change spend to meet internal and external client needs.

Major Challenges (The challenges inherent in the role that require a continual test of the role holder\xe2\x80\x99s abilities)

• Sensitive internal business relationships requiring vigilance and precision to maximise benefit of the bank\xe2\x80\x99s investment
• Future cross product integration within the Clearing group of services
• Process & technology solutions to support ETD and OTC Clearing Business imperatives \xe2\x80\x93 requires strong understanding of product, technology and regulatory implications
• Regulatory changes around ETD and OTC clearing

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

• The role requires the candidate who can undertake detailed analysis and remain delivery focused. Furthermore, the successful candidate needs to take ownership of all aspects of their projects to delivery and review.
• All aspects across the people, process and technology dimensions need to be considered to ensure that change is effectively delivered into the organisation.
• The candidate must have excellent relationship building skills and considerable experience working with external vendors along with an ability to manage sensitive relationships.

Requirements

What you will need to succeed in the role:

• Strong core project skills including
• Process mapping & analysis
• Requirements gathering
• Documentation preparation for testing and management of testing phase with SMEs
• Process re-engineering
• Very strong investigative skills
• Ideally holding a formal project qualification
• Strong vendor management skills
• Strong commercial awareness
• Global perspective
• Good understanding of operational risk
• Excellent relationship building skills with both internal and external stakeholders
• Very strong communication, escalation and issue management skills.
• Operations experience at a top tier broker or Investment Bank
• ETD/OTC product and system knowledge highly desirable
• ETD/OTC Operations knowledge is prefered

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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