Key Responsibilities - Client Onboarding and Migrations:
Delivery of all Migration Requirements to migrate processes from onshore location to offshore location
Responsible for completion of all data mapping requirements for all systems impacted Migrations
Collation, monitoring and delivery of all evidencing required by the the Migration framework
Requirements collation for migration approach and execution
Ensure suitable documentation produced to a high standard, as required on all assigned pieces of work to support delivery and ensure a complete audit trail
Communicating risks and issues to the senior stakeholders in a timely manner
Participation in meetings as defined by Migration charter / plan
Responsible for participation and provision of input to any migration tool configuration or build requirements
Complete all Migration testing requirements to prove out migration processes and timings
Raise all issues/concerns identified risks promptly to senior stakeholders
Responsible for input into issue resolution as required
Implementation of Migration runbooks and rulebooks (KSDs)
Supporting the client relationship within the Migration framework
Investigation and explanation/resolution of migration differences to allow client sign-off
Key Responsibilities - Site Communicator
Site Communications - Pan India & CSC Gurgaon mailers
CSC India calls/meetings/events - Represent Gurgaon in CSC India events/forums and promote Gurgaon participation
Maintain Site HC, Metrics & Decks - e.g. Monthly HC reconciliation with Site Leadership Team mapping, CSC Gurugram Overview, Site Leadership Org Charts, Client Showcase Area, SLT Bios, TV displays, etc.
SSO Decks & mailers - e.g. SSO Gurgaon & Pune Overview, Senior/Client visit decks, adhoc decks, etc.
Tasks from CAO
SLT Meeting - Publish MOM
Site Awards - Nominations/ release awards, etc
Key Skill Sets:
Excellent organization and analytical skills
Strong numerical skills
Excellent communication skills (oral and written)
Good working knowledge of MS applications
High level of attention to detail
Ability to work under pressure and to meet tight timescales
Ability to work as part of a team and independently
Others:
Good working knowledge of MS applications, especially Excel
Business Analysis experience essential
Previous experience of Data / Process Migration projects essential
Experience of working in Project teams desirable
Job Family Group: Operations - Transaction ServicesJob Family: Fund AccountingTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the " " poster. View the .View the .View the